CM.com, a global Conversational Commerce platform, won the tender for international Payment Service Provider (PSP) for the Dutch government for the coming 4.5 years with the possibility to extend the period to a maximum of 8.5 years.

As of 1 November 2021, CM.com is going to provide payment services for Ministries and their departments that offer online payment methods for making payments to the government and enable payments through a payment terminal (Point of Sale) in the Netherlands and abroad. The Ministries of Foreign Affairs, Defense, and Justice and Security, as well as several government institutions such as the Dutch Education Administration (DUO) and the Central Judicial Collection Agency (CJIB) will use CM.com’s payment services. By 2024, CM.com is expected to be processing more than 11 million transactions annually for the Dutch government.

CM.com won the tender that included, amongst others, the following criteria: optimal guarantee of continuity, reliability and security of the payment system, efficiency, innovation, and high service level. CM continues to invest in developing next generation payment solutions, we will therefore continue to provide the Dutch government with relevant payment services.

(https://www.dsta.nl/actueel/persberichten/2021/04/22/aanbesteding-internationale-betaaldienstverleners-gegund-aan-cm-payments)

Jeroen van Glabbeek, CEO of CM.com: “Online and mobile payment methods are not only becoming increasingly the norm in the private sector but also in the public sector, whereas demand for payment terminals continues to be high as well. For example, citizens require a payment terminal when picking up their new drivers’ license or passport at the city hall. With our suite of payment solutions we are well positioned to service customers with such typical multiple requirements. We are honored and excited to have won this multi-year contract as international Payment Service Provider for the Dutch government and we are looking forward to help to further accelerate the digital transformation.”

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