Getronics NV ("Getronics") and the holders of the depositary receipts of Getronics cumulative preference shares (the "CumPref holders") have agreed to submit to arbitration their difference of opinion on the reset of the dividend rate of the CumPrefs. Getronics and the CumPref holders were due to agree a revision of the dividend rate for a five year period by 31 July 2004 but have not been able to reach agreement on a revised dividend rate.

In order to resolve their difference of opinion, Getronics and the CumPref holders have agreed to refer this matter to three arbitrators. The arbitrators will be asked whether or not the CumPref holders based on the agreement pursuant to which the CumPrefs were issued, are entitled to a different rate in excess of the predetermined range of 85 to 235 basis points above the average redemption yield on government bonds because of any external market circumstances. Only in the event the arbitrators rule such external market circumstances would exist, these arbitrators will be asked to determine a dividend rate at market terms.

In the event the arbitrators rule that the CumPref holders are not entitled to claim a dividend rate in excess of the statutory predetermined range, a mark up of 235 basis points above the average redemption yield on government bonds will apply. This would translate into a dividend of 6.0% or 0.3% above the 5.7% dividend currently in place for the 5 years prior to 31 August 2004.

Regardless of the outcome of the arbitration proceedings, any increase of the dividend exceeding the statutory dividend range mentioned above will require an amendment of the articles of association of Getronics and therefore is subject to the approval of the general meeting of shareholders.

The depository receipts of Getronics cumulative preference shares are held by ING, Fortis and Aegon.